Overview
TeamAI's spend limits let owners and administrators control costs by capping spending beyond your plan's included credits. It's automatic overage billing — no manual purchases required.
What Spend Limits Are
A spend limit sets a maximum dollar amount for usage beyond your plan's included credits each month.
Key principle: spend limits only apply to overage. Usage within your monthly credit allowance is already covered by your subscription.
Included Credits and Overage Rates
Plan | Included credits/month | Overage rate |
Individual (Legacy) | 750 | $0.01 per credit |
Starter (Legacy) | 5,000 | $0.005 per credit |
Professional | 30,000 | $0.004 per credit |
Enterprise | 200,000 | $0.003 per credit |
Unused credits do not roll over — they reset at the start of each billing period.
The Two Kinds of Limit
| Monthly Limit | Spend per Chat |
What it bounds | Your whole workspace or organization | A single conversation |
What it counts | Usage beyond your included credits | All usage, from the first message |
When reached | AI features are blocked until reset, or until you raise it | That chat stops accepting messages — your other chats keep working |
Why your monthly spend can show $0.00. The Monthly Limit only tracks overage, so it stays at $0.00 until you have used all your included credits — even though you have been using AI. Spend per Chat is different: it counts every message from the start.
Example
Your Enterprise plan includes 200,000 credits
You set a $300 monthly limit
You use 300,000 credits this month
First 200,000 credits: included with your plan ✓
Next 100,000 credits: billed at $0.003 per credit = $300
You have reached your limit — AI is blocked until reset, or until you raise it
Automatic Reset
Your spend tracking resets automatically to $0 on your billing cycle date each month.
Changes Take Effect Immediately
You can increase, decrease, or remove a limit at any time, and changes take effect immediately.
Overage Billing
Overage charges accrue as you use credits beyond your allowance and appear on your next invoice. There is nothing to purchase upfront.
Monitoring Usage
Settings → Spend Limits — current overage spend, percent of limit used, progress bar, and reset date
Settings → Billing → Plan & Usage — credits used against your plan allowance
The Usage page — detailed breakdowns by model and user
Notifications
Set dollar thresholds on Settings → Spend Limits to receive email alerts before you reach your cap. Owners and admins receive them, once per threshold per billing cycle. Alerts warn you — they do not block usage.
Organizations and Their Workspaces
Usage from every workspace counts toward the organization's total
The organization's limit governs workspaces that have not set their own
A workspace can set its own limit, which then applies to that workspace instead of the organization's
Who Can Configure Spend Limits
Workspace and organization owners and administrators, under Settings → Spend Limits.
Frequently Asked Questions
Do I need to purchase additional credits?
No. Set a spend limit and overage bills automatically as you use credits. There is no separate purchase.
Do unused credits roll over?
No. All credits reset at the beginning of each new billing period.
When are overage fees billed?
Overage accrues when you exceed your included credits and have a spend limit set. Charges appear on your next regular invoice — you are not charged upfront.
Can I change my spend limit mid-month?
Yes. You can increase, decrease, or remove your limit at any time, and changes take effect immediately.
Where can I see my current spend?
Settings → Spend Limits shows dollar spend, percent used, and a progress bar. Settings → Billing → Plan & Usage shows credit usage against your plan. The Usage page has detailed breakdowns by model and user.
Why does my monthly spend show $0.00 when I have been using AI?
It only counts usage beyond your included credits. Until you have used your full allowance it stays at $0.00. Check Settings → Billing → Plan & Usage to see credits used.
What is the difference between the Monthly Limit and Spend per Chat?
The Monthly Limit caps overage across your whole workspace. Spend per Chat caps a single conversation, and counts all usage including usage covered by your included credits.
Can the organization total go above the organization limit?
Yes, if some workspaces have set their own limits. Those workspaces are measured against their own limit rather than the organization's.
What payment options does TeamAI support?
TeamAI accepts most major credit cards. Invoice and purchase order payments are not currently supported.