Opening a live page or dashboard can use credits when the page calls a tool that costs credits, such as web search. Credits come from the workspace of the person viewing the page, not the person who made it.
What Costs Credits
Saved pages don't cost anything to open.
Web search on a live page costs credits for each call that ran.
Connectors and API tools don't cost credits on a page. They run on your own connection or your workspace's.
Actions, the buttons that change data, don't cost credits, but they have limits.
Public links never run tools, so they never cost credits.
The chat that makes a page uses credits the way any chat does.
See the Cost Before It Runs
The Allow prompt shows the cost of each tool, such as No credits. Nothing runs until you click Allow. See Live Pages and the Allow Prompt.
After you allow a tool, opening or refreshing the page can run it again.
Where the Credits Show Up
On the Usage page, credits used by pages count in the billing-period total. They don't appear in the tiles or in Explorer, which come from chats.
Daily Limits
Some tools have daily limits on a page, to stop a page using more than expected. Limits reset at midnight UTC.
Daily limit for this page reached: all viewers together have reached today's limit for a tool on this page.
You've reached today's limit for live pages: you've reached your own limit for a tool across pages.
Spend Limits
Your workspace's credits and spend limits apply to page calls. When you're out, the page says You're out of credits, so this page can't load some of its data. That data loads again once credits are available. See How Spend Limits Work in TeamAI.
Frequently Asked Questions
Why was I charged for opening someone else's page?
Live data runs as the person viewing the page, so the viewer's workspace pays. The Allow prompt shows the cost first.
Can I stop a page using credits?
Yes. Click Sources on the page and turn the source off.
Can an admin stop pages using credits?
Yes. Turning off Live tools in Settings → Pages stops tools on that workspace's pages. See Pages Settings for Workspace Admins.