Workspace admins and owners control what people can do with pages from Settings → Pages. Settings is at the bottom of the sidebar. Each workspace has its own Pages settings. This article covers what each setting does, how it starts, and what turning it off does to pages and links that already exist.
The Settings
Setting | Starts | When it's off |
Pages | On | The Pages library is hidden, agents can't save pages, and every page link stops working until you turn it back on. Public links stop too. |
Live tools | On | Pages still open, but every live section shows that your workspace's settings block it. |
Allow org-wide sharing | On | Nobody can share a page with the whole organization. Pages already shared that way stay open to this workspace only. |
Allow public snapshot links | Off | Nobody can create a public link, and existing links stop working. |
Allow export | On | Owners and editors can't download a page's HTML, and nobody can print a page. |
While Pages is off, the other settings can't be changed.
Actions From Pages
Some pages have buttons that create, update or delete things in your tools. This setting starts at Off.
Off: pages can only read. Any button that would change something is refused.
Ask before each action: the viewer confirms every action first.
Ask before each action, or once per visit: viewers can also choose “Don't ask again on this page until I close it” for actions that create or update. Actions that delete always ask.
Three other things have to be true before a page can take an action:
Pages and Live tools are on.
The tool's Pages access is set to Reads and actions.
The person who published the page has a role with Publish pages that take actions.
Choose Which Tools Pages Can Use
Each tool has its own Pages access field on its Details tab. Use Live tools to stop all tools for your workspace's pages, and Pages access to stop one tool.
None: pages can't use this tool. Pages already published stop calling it.
Reads: pages can show data from the tool's read-only actions, as each viewer. This is the default.
Reads and actions: pages can also take actions through the tool, if your workspace allows actions from pages.
Pages access applies in every workspace that can use the tool. To keep an organization tool out of pages everywhere, set it to None in the tool's own workspace. Only admins of that workspace, or people who can edit the tool, can change it.
Roles and Permissions
Settings → Roles & Permissions has a Pages group:
Create new pages
Publish new versions of pages
Publish pages that take actions
Create public snapshot links
Download pages
Delete pages
Only the built-in Owner and Admin roles start with Publish pages that take actions and Create public snapshot links. New custom roles start with none of these rows, so turn on the ones they need. In an organization, role templates in Organization Admin have the same rows.
Workspace admins can see, unshare and delete any page in the workspace, and turn off its public links. They can't edit a page's content unless they're also given edit access.
When a Change Takes Effect
New requests stop right away. A page someone already has open can keep showing data it loaded for up to 5 minutes. Reloading the page applies the change straight away.
See What Happened on a Page
Open the page, then choose Activity from the ⋯ menu. It lists changes such as new versions, restores, sharing, public links and deletions. Owners, editors and workspace admins can see it.
Frequently Asked Questions
If I turn public links off and on again, do old links come back?
Yes. Links that weren't turned off one by one work again. To end a link for good, turn it off from Public links on the page.
Why can't pages be shared with my whole organization?
The workspace isn't part of an organization, or the organization has turned off resource sharing. The setting shows a note saying which.
Who pays for the tools a page uses?
The person viewing the page, from their workspace's credits. See Live Pages and the Allow Prompt.
What happens to pages when I remove a member?
Their pages move to a workspace admin: you, if you removed them, or otherwise your longest-standing admin. Public links they made are turned off.