Per-member spend limits cap how much each person in your organization can spend on AI each month. Every member gets their own limit. It is not a shared pool, so one busy person, or one agent running hard, can't use up the budget for everyone else.

Important: Per-member limits are rolling out to Enterprise organizations and aren't available on every Enterprise account yet. They work alongside your organization's Monthly Limit and Spend per Chat, which are explained in How Spend Limits Work in TeamAI.

When more than one limit could apply, TeamAI uses the first one that exists, in this order:

To see where a member's limit comes from, go to the By member tab. The Group spend limit column shows the group name, or Organization default.

Who can do this: organization owners can open every tab of the Spend Limits page. Admins can open it too and go straight to the per-member settings; they don't see the Organization or Per chat tabs. Admins can manage limits and requests for everyone except themselves: an owner sets an admin's own limit and answers their requests. Owners and admins can create and manage groups.

$0 and No limit are different. Setting the limit to $0 blocks every member straight away. To go back to unlimited, click Remove limit instead.

Seeing a note that starts with "Incomplete"? Tracking started partway through the current billing period, so the spend shown is lower than the real total. A limit based on those figures may be too low.

First, create the group and add people:

Then give the group a limit:

Each member of the group gets the full amount. For example, a $100 limit on a group of 10 people lets each of them spend up to $100.

An individual limit overrides any group the person is in. To take it away, open the same dialog and click Remove override.

If people belong to several groups, go to Spend Limits → Per member and find Multi-group spend limit under Spending defaults. Choose Higher group limit (the default) or Lower group limit. The change applies straight away.

On the Per member tab, two tags above the member table show how many people are near their limit:

A tag only appears when someone is in that group.

Search still works inside the filter. To see everyone again, click the tag again or click Clear filter.

Members under 80% have no label. The percentage never goes above 100%: someone who has spent slightly more than their limit shows At limit.

Members are never sent to billing. Only the people who manage your organization can change a limit.

You can let members ask for more when they reach their limit. This is off by default.

Once a member reaches their limit, the Your usage limit card on their Activity page shows Ask for a higher limit. They don't enter an amount. You decide how much to give.

Note: you aren't emailed each time a new request comes in. Pending requests show at the top of the Per member tab, and the daily spend digest says how many are waiting on the days it is sent.

TeamAI can email your organization's owners and admins once a day when members are at or near their limit. It is on by default. Nothing is sent on days when no one has reached 80% of their limit.

The email includes:

It never includes dollar amounts or email addresses. If a member has no name set, the email shows the first part of their email address, before the @.

The setting applies to everyone who receives the email.

All three apply at the same time. Whichever one is reached first stops the message.

Conversations with your embedded chatbots do not count. Those use chatbot credits instead. See How to Purchase and Manage Chatbot Credits.

No. Every member of the group can spend up to the group's limit on their own.

The Monthly Limit only counts usage beyond your included credits. Per-member limits count all usage from the first message of the month, so a member's spend goes up even while your organization is inside its included credits.

Yes. The default, group, and individual limits apply to everyone in the organization, whatever their role.

No. Admins can set limits for other members, but an owner sets an admin's own limit and answers any request they make for more.

They are removed from their groups, and their individual limit and any pending request are removed too. If they rejoin in the same month, what they already spent still counts.

On your organization's billing cycle date each month. Members can see the exact date on their Activity page.

Per-member limits are rolling out to Enterprise organizations and aren't available on every Enterprise account yet. Owners see every tab of the Spend Limits page. Admins see only the per-member settings, without the other tabs. Members can't open the page. If you're an owner or admin and don't see the per-member settings, contact support.