Overview
TeamAI utilizes a memory system to personalize interactions by recalling information from past conversations, and also supports explicit context guidelines configured at the workspace level. This article explains how both systems work, what information they retain, and how they differ, enabling you to effectively manage TeamAI's understanding of your preferences and operational rules.
Scope:
Explanation of TeamAI's conversational memory system.
Details on how context and guidelines are configured and applied at the workspace level.
Comparison of memory system vs. context guidelines.
Information retention timeline for the memory system.
Prerequisites
You'll Need:
Active workspace membership.
Basic understanding of interacting with TeamAI.
For managing Context & Guidelines: Administrator or Org Administrator permissions for your workspace.
TeamAI's Conversational Memory System
TeamAI retains information from your past conversations to provide a more personalized and informed experience.
What TeamAI Remembers
The memory system extracts key information, including:
Your work context and current focus.
Your communication style and preferences.
Projects we have discussed.
Specific topics you've asked TeamAI to remember.
What TeamAI Does Not Remember
TeamAI's memory system does not store:
Every detail of every conversation.
Information from conversations you have deleted.
Very recent conversations that have not yet been processed.
Sensitive data such as passwords or private information.
Information Retention Timeline
Information is retained based on the following:
Persistent Memories (Across Sessions): Information extracted from your conversations becomes part of a persistent memory profile that carries over between sessions. These memories update periodically in the background as conversations occur and persist until actively removed. There is no explicit expiration timeline; they endure until removed or purged.
Derived from Deleted Conversations: When you delete conversations, any information derived from those conversations is eventually removed from memory. This cleanup process typically occurs nightly. Therefore, memories linked solely to deleted conversations usually persist for less than 24 hours before being purged.
Recent Conversations: Very recent interactions may not be immediately reflected in TeamAI's memory. The system processes and updates periodically, meaning newly discussed information might not be instantaneously available in memory until the next processing cycle.
Result: Active information from non-deleted conversations is retained indefinitely across sessions. Information from deleted conversations is purged within approximately 24 hours. New information may not be immediately available until processed.
Workspace Context & Guidelines
Workspace Context & Guidelines are explicit instructions and rules configured for your entire workspace, influencing how TeamAI responds to all users within that environment.
What Context & Guidelines Store
These settings store:
Custom system instructions for TeamAI's behavior.
Brand guidelines and desired tone.
Specific response requirements or prohibitions.
Memory System vs. Context & Guidelines
While both systems influence TeamAI's responses, they serve different purposes and operate distinctly.
Feature | Memory System | Context & Guidelines |
How Set | Automatic extraction from conversations | Manual configuration by administrators |
Who Can Update | Happens automatically; user can request updates | Administrators or Org Administrators edit |
Applies To | Your individual conversations with TeamAI | Entire workspace for all users |
Content Type | User information, preferences, discussed projects | Instructions, rules, brand voice, operational norms |
How to Manage | Tell TeamAI to remember/forget in chat | Via Workspace Settings (e.g., |
Tip: Think of Context & Guidelines as your organization's official rulebook, while the memory system is TeamAI learning your personal work style and preferences over time.
Common Questions
If I delete a conversation, does TeamAI immediately forget everything we discussed?
Information derived from deleted conversations is typically removed from TeamAI's memory during a nightly cleanup process, meaning it may persist for up to 24 hours after deletion.
Can I prevent TeamAI from remembering certain information from our chats?
You can explicitly ask TeamAI to "forget about [topic]" to remove specific information from its memory. For broader control, managing conversation history and workspace guidelines can also help.
Are my personal preferences stored in the workspace context?
No, your personal preferences learned from conversations are stored in your individual memory profile. Workspace Context & Guidelines store rules applicable to all users in a given workspace, such as brand voice or specific response formats.