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Managing TeamAI Workspace Context & Guidelines

Written by TeamAI
Updated this week

Overview

TeamAI Workspace Context & Guidelines allow administrators to configure explicit instructions and rules that govern TeamAI's behavior across an entire workspace. This ensures consistent responses, adherence to organizational standards, and a unified experience for all users.

Scope:

  • Explanation of what Workspace Context & Guidelines are.

  • Details on what information these guidelines store.

  • How to access and manage Context & Guidelines.

  • Distinction between Context & Guidelines and TeamAI's personal memory system.

Prerequisites

You'll Need:

  • Active workspace membership.

  • Administrator or Org Administrator permissions for your workspace to manage these settings.

What Context & Guidelines Store

Workspace Context & Guidelines are designed to store explicit instructions that apply broadly across the workspace. These settings include:

  • Custom system instructions for TeamAI's overall behavior within the workspace.

  • Brand guidelines and desired tone for all communications.

  • Specific response requirements or prohibitions to ensure compliance and consistency.

How to Manage Context & Guidelines

Context & Guidelines are manually configured and updated by designated administrators within the workspace settings.

  1. Navigate to Workspace Settings: Locate and click on the settings icon (gear) in the top-right corner of your TeamAI interface, then select Workspace Settings from the dropdown menu.

  2. Access Context & Guidelines: Within Workspace Settings, navigate to the section designated for Context & Guidelines.

  3. Edit Instructions: Modify the explicit instructions within the provided text editor to update the guidelines. Use clear and precise language to define TeamAI's expected behavior.

Result: Changes made to Context & Guidelines apply immediately to all chats within the workspace, influencing how TeamAI responds to all users.

Best Practices

  1. Clear and Concise: Write guidelines that are easy to understand, unambiguous, and directly actionable by TeamAI.

  2. Regular Review: Periodically review and update your workspace's Context & Guidelines to reflect current organizational needs, policies, and best practices.

  3. Communicate Changes: Inform workspace members about any significant changes to the guidelines to ensure they understand TeamAI's updated behavior.

Common Questions

Who can manage Workspace Context & Guidelines?

Typically, Administrators or Org Administrators for the workspace have the necessary permissions to configure and manage these settings.

Do Context & Guidelines apply to all users in the workspace?

Yes, once configured, Workspace Context & Guidelines apply uniformly to all TeamAI interactions within that specific workspace, establishing a consistent foundational layer for TeamAI's behavior.

Can a user's personal memory override Workspace Context & Guidelines?

Workspace Context & Guidelines establish overarching rules for the workspace. While TeamAI's personal memory influences personalized interactions, the guidelines generally set a foundational behavioral layer that takes precedence for workspace-wide consistency.

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