This step-by-step support guide provides instruction on how to change the status of a chat to either public or private on our platform. Following this workflow, you can manage the visibility and accessibility of your chat.

This is the vertical menu on the left-hand side of the platform. Here, you can access various features and settings.

Within the left sidebar, identify and select the folder for the chat you would like to make public or private. The chat associated with the folder will appear on the right side of the screen.

Once you have selected the appropriate chat, locate and select the 'Manage Permissions' option. This should open up a new menu where you can customize the chat settings.

Find the option that says 'Share with everyone'. This feature controls whether your chat is public (visible to everyone) or private (visible only to specific individuals or groups). Click or tap the toggle to switch between the two options.

- If you want the chat to be available to all users, set the toggle to 'On'. This will make the chat public.

- If you want the chat to be visible only to certain parties, set the toggle to 'Off'. You can then specify who can access the chat. This will make the chat private.

Finally, remember to save your changes. This will update the chat's settings and apply the new privacy status. To save, locate and click or tap the 'Save Changes' button, usually found at the bottom of the settings page.

Your chat's privacy status should now reflect your recent changes. You can modify these settings at any time by following the same steps outlined above.

Please contact us if you need further assistance.