This guide explains how to add or update your company's VAT (Value Added Tax) number in your TeamAI billing information. Providing a valid VAT number ensures accurate tax calculations on your invoices and helps maintain proper accounting records for your company.
For New TeamAI Subscribers
When you purchase a TeamAI subscription for the first time:
- During Checkout: You'll be prompted to enter your billing address. 
- VAT Number Field: Look for the "VAT Number" field within the billing information section. It may also be labeled "VAT ID" or "Tax ID." 
- Enter Your VAT Number: Carefully enter your company's VAT number. 
- Complete Your Purchase: Proceed to finalize your subscription purchase. 
For Existing TeamAI Subscribers
If you already have an active TeamAI subscription:
- Navigate to Billing Settings: Go to Settings β Billing in your TeamAI account. 
- Access Manage Plan: In the "Plan & Usage" section, click the "Manage" dropdown. 
- Select "Manage Plan": Choose "Manage Plan" from the dropdown menu. This will open the Chargebee billing portal. 
- Billing & Shipping Addresses: In the Chargebee portal, click on "Billing & Shipping Addresses." 
- Edit Billing Address: Click on your current billing address to edit it. 
- Update VAT Number: Update your billing details by adding or modifying your VAT number in the designated field. 
Important Details
- Timing: VAT number updates will apply to future invoices. Please allow 2-5 minutes for the changes to fully reflect in the system. 
- VAT Number Format: Ensure you enter your VAT number in the correct format. 
- Compliance: Providing a valid VAT number is essential for accurate tax calculations and compliance with tax regulations. 
- Keep Records: Maintain records of all VAT-related information, including invoices and VAT registration details. 

