You can now manage your subscription directly from your billing settings.
Available Options
From Settings → Billing, click the "Manage" dropdown to access:
Cancel Plan
• Schedules cancellation at end of your current billing cycle
• No immediate service interruption - keep access until your paid period ends
• Can be reversed anytime before cancellation takes effect
Renew Plan (for cancelled subscriptions)
• Removes scheduled cancellation immediately
• Restores all plan features and billing resumes normally
• Zero downtime during renewal process
Manage Plan
• Opens Chargebee billing portal
• Update payment methods, view invoices, download receipts
Upgrade Plan & Add Credits
• Quick access to higher-tier plans and additional usage credits
How to Cancel Your Subscription
1. Navigate to Settings → Billing
2. Click the "Manage" dropdown in Plan & Usage section
3. Select "Cancel Plan"
4. Review cancellation date in the modal
5. Confirm cancellation
Result: You'll see "Your plan will be cancelled on [date]" and retain full access until then.
How to Renew a Cancelled Subscription
1. Go to Settings → Billing
2. Click "Manage" dropdown (now shows "Renew [Plan Name] plan")
3. Select "Renew [Your Plan Name] plan"
4. Confirm renewal in the modal
Result: Cancellation removed immediately, billing resumes on normal cycle.
Important Details
Timing
• Cancellations are end-of-term only (no mid-cycle cancellations)
• Renewals take effect immediately
• Changes may take 2-5 minutes to reflect - refresh if needed
Data & Access
• All data preserved during cancellation period
• Team access continues until cancellation date
• Full feature access maintained until plan ends
Team Workspaces
• Only workspace owners can manage subscriptions
• Changes affect all team members and child workspaces
• Requires "Billing Access" permission level