When using TeamAI chatbots on your website, it's essential to ensure that your resources are secure and cannot be used by unauthorized parties. Whitelisting your website address is a crucial step in protecting your chatbot and ensuring that it only loads on your specified website(s). In this article, we'll explore the concept of website address whitelisting and guide you through the process of whitelisting your website address in TeamAI.
Understanding Whitelisting in TeamAI
TeamAI chatbots are loaded from the TeamAI server every time a request is made to display the chatbot on a website. Before serving the chatbot, the system verifies the origin of the request. If the address doesn't match the whitelisted address(es), the chatbot will not be loaded.
Whitelisting your website address provides an extra layer of security, ensuring that nobody else can use your chatbot code snippet on their website. This is particularly important considering that all TeamAI plans have a set limit on the number of credits allowed per account. By whitelisting your address, you can have peace of mind knowing that your resources are protected.
Step-by-Step Guide to Whitelist Your Website Address
Follow these simple steps to whitelist your website address for your TeamAI chatbot:
Sign in to your TeamAI account: Start by logging in to your TeamAI account using your credentials.
Navigate to the "Assistant" tab: In the left sidebar of your TeamAI chats, click on the "Assistant" tab to access your chatbots.
Select the chatbot for whitelisting: Choose the specific chatbot (AI assistant) for which you want to whitelist your website address.
Add your website address(es) to the whitelist field: In the chatbot configuration, locate the "Whitelist Your Website" field. Enter the address(es) of your website(s) where you want the chatbot to load. You can whitelist multiple addresses by separating them with commas.
Save the configuration: After adding your website address(es), click the "Publish" button to save the chatbot configuration.
Important Considerations
Whitelisting multiple website addresses: If you have multiple websites where you want to use the same chatbot, you can whitelist all the relevant addresses in the "Whitelist Your Website" field. Separate each address with a comma to ensure the chatbot loads on all specified websites.
Consequences of leaving the whitelist blank: If you leave the whitelist field blank, your chatbot will be able to load on any website where the code snippet is added. While this provides flexibility, it also poses a security risk as others could potentially use your chatbot resources without your permission. It's highly recommended to whitelist your website address(es) to maintain control over your chatbot's usage.