Congratulations on embedding your TeamAI Chatbot on your website! To ensure your end users can interact seamlessly with your AI assistant, you'll need to purchase Chatbot credits. This guide will walk you through the process of verifying your embedded chatbot, understanding the credit system, and purchasing the necessary credits to keep your chatbot running smoothly.
Verifying Your Embedded Chatbot
Before diving into credit purchases, let's make sure your chatbot is correctly embedded:
Visit your website where the chatbot is embedded.
Check if the chatbot appears in the designated area (for iframe) or as a popup at the bottom right corner.
Interact with the chatbot to ensure it responds appropriately.
If you encounter any issues, double-check your embedding code or contact TeamAI support for assistance.
Understanding Chatbot Credits
Chatbot credits, also known as prompts, are essential for your embedded AI assistant to function. Here's what you need to know:
- Each plan comes with 5,000 base prompts/credits.
- Additional prompts can be purchased as needed.
- Credits are consumed each time an end-user interacts with your chatbot.
Purchasing Chatbot Credits Plan
To enable interactions for your end users, follow these steps:
Navigate to the specific assistant (AI chatbot) you've embedded on your website.
Click on the "Chatbot Credits plan" tab for your selected assistant.
You'll see that you have 5,000 base prompts Chatbot Credits plan.
Click on "Upgrade" to purchase Chatbot Credits Plan.
Complete the checkout process.
Buying Additional Prompts (Add-ons)
If you find yourself needing more than your base limit, you can buy additional prompts at $15 per 4,000 prompts per month. Here's how:
Without an Existing Plan:
1. Click on the "Upgrade" button located on the top bar next to your profile icon.
2. On the upgrade page, locate the number input field for additional prompts.
3. Use the up and down arrows to select the desired number of additional prompts.
4. Click the "Upgrade" button to proceed to checkout.
With an Existing Plan:
1. Click on the "Increase Limit" button located on the top bar next to your profile icon.
2. Click on the "Manage Plan" button to open the manage portal.
3. Click on your active subscription (e.g., Starter plan subscription).
4. In the manage portal, click on the "Edit Subscription" button.
5. Update the additional prompts using the plus (+) and minus (-) buttons.
6. Click "Update Subscription," then close your manage portal.
Managing Your Chatbot Credits
Keep in mind that your Chatbot Credit plan subscription is shared across all of your embedded chatbots. This allows for flexible usage across multiple implementations. Regularly monitor your credit usage to ensure uninterrupted service for your end users.