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How to Find an Old Chat?

Christopher Varner avatar
Written by Christopher Varner
Updated over a week ago

Overview

TeamAI stores your chat history, making it easy to revisit previous conversations, reference past analysis, and continue discussions. Use the sidebar chat history and search functionality to quickly locate old chats by name, keywords, or date.

Learning Objectives:

  • Access the chat history through the left sidebar

  • Use the search bar to find chats by name or keywords

  • Filter between private and public chats

  • Apply search techniques for efficient chat retrieval

Prerequisites

You'll Need:

  • Active TeamAI workspace access

  • At least one previous chat conversation (private or public)

  • Basic knowledge of chat names, keywords, or approximate dates


Access Chat History

Open the Left Sidebar

  1. Locate the left sidebar

    • Look at the left-hand side of your screen

  2. Find the chat icon

    • In the left sidebar, locate the chat/conversation icon

    • Typical location: Near top of sidebar

    • Click the chat icon to open chat history interface

Result: Chat history loads showing private and public chat sessions


Search for Old Chats

Use Search Functionality

  1. Locate the search bar

    • At top of chat history interface, find the search field

  2. Enter search criteria

    • Click in the search text bar

    • Type one of the following:

      • Chat session name (if you remember it)

      • Keywords from the conversation

      • Dates (approximate time frame)

      • Participant names (for group chats)

  3. Review search results

    • As you type, results filter automatically

    • Matching chats appear below search bar

    • Both private and public chats are searched

Result: See filtered list of chats matching your search terms.

Tip: Search is real-time. You don't need to press Enter—results appear as you type.


Browse Chat History Manually

Perform Manual Search

  1. Scroll through chat list

    • If you don't remember specific keywords, scroll through full chat history

Result: You locate chat through manual browsing and visual identification.


Rename Chat for Easy Future Access

Assign Descriptive Name

  1. Click on chat entry

    • In chat history list, locate the chat you want to rename

    • Click on the chat to select it

  2. Open chat actions menu

    • Find the three-dot menu (⋯) next to the chat name

    • Click the three dots to open the menu

  3. Select Rename option

    • In the menu that appears, click "Rename"

  4. Enter new descriptive name

    • Chat name becomes editable field

    • Type a clear, descriptive name that will help you identify this chat in the future

    • Examples:

      • "Q4 Sales Analysis - Customer Segments"

      • "Competitor Research - Product A Feature Comparison"

      • "Client Meeting Notes - ABC Corp Dec 2024"

  5. Save the new name

    • A pop up window will show, rename the chat and click on update

Result: Chat is renamed and will appear with the new descriptive name in all future searches and lists.

Tip: Use consistent naming conventions across your chats for easier organization. Include dates, project names, or key topics.


Best Practices

  1. Name chats descriptively - When creating chats, use clear names you'll remember later

  2. Use keywords in conversations - Mention specific terms you'll want to search for later

  3. Search by date ranges - Include months or years in search for time-specific chats

  4. Check both private and public - Remember where the conversation occurred

  5. Use participant names - Search for names of people you chatted with

  6. Search message content - Include keywords from the actual discussion


Troubleshooting

Chat Not Found

Cause: Chat may be deleted, archived, or visibility-limited

Solution:

  • Check if you have correct workspace selected

  • Verify chat hasn't been deleted (ask admin)

  • Confirm you have permissions to view the chat

  • Try searching with broader keywords

Search Not Working

Cause: Typo in search terms or searching wrong field

Solution:

  • Verify spelling of keywords

  • Try fewer, broader search terms

  • Search for different aspects of conversation

  • Check if search box is focused (cursor blinking)

Chat History Empty

Cause: No previous chats or filter applied

Solution:

  • Check if you're in correct workspace

  • Start a new chat to begin building history


Common Questions

Q: How long are chats stored?
A: Chats are stored indefinitely unless manually deleted by you or workspace admin.

Q: Can I delete old chats?
A: Click on the three-dot menu and select delete.

Q: Can I organize chats into folders?
A: Yes. Create folders first, then click the three-dot menu (⋯) next to any chat, select "Move," and choose the destination folder from the pop-up window.

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