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Empowering Your Agents with AI Data Hub Access
Empowering Your Agents with AI Data Hub Access

Here is what you need to know about the Agent Knowledge feature

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Written by Muhammad Jawad
Updated over 3 months ago

TeamAI's AI Data Hub feature allows you to store and organize various types of documents, including files, webpages, and entire websites. By granting your agents access to these data hubs, you can provide them with the context they need to better understand and respond to your queries. In this article, we'll explore how users on the Starter, Best-of-Breed, Professional, and Enterprise plans can enable their agents to access AI data hubs.

Enabling Data Hub Access for Agents

If you're on the Starter, Best-of-Breed, Professional, or Enterprise plan, you can easily grant your agents access to your data hubs. The process is similar to selecting data hubs for your own use on the chat screen.

Selecting AI Data Hubs for Your Agent

  1. Navigate to your agent's page.

  2. In the end of the settings, you'll see a menu for data hub selection, just like the one on the chat screen. Select the collections and data hubs you want your agent to have access to, and hit 'Publish' button:

  3. Return to the home page and select your agent from the sidebar:

  4. Enjoy the results!

How Agents Use AI Data Hub Access

When you provide your agent with access to data hubs, you're essentially giving them context to better understand and respond to your queries. Here's how it works:

  1. You ask your agent a question related to the information contained in your data hubs.

  2. The agent searches through the selected data hubs to find relevant information.

  3. The agent uses this information to provide a more accurate and contextually relevant response to your query.

By granting your agent access to data hubs, you can unlock their full potential and enable them to provide more valuable insights and assistance.

Best Practices for Data Hub Access

When granting your agent access to data hubs, keep the following best practices in mind:

  • Only select the collections and data hubs that are relevant to the tasks your agent will be performing. This helps keep their knowledge focused and improves the accuracy of their responses.

  • Regularly review and update the data hubs your agent has access to, ensuring they have the most up-to-date information.

  • If you have sensitive information in your data hubs, consider creating separate collections or data hubs specifically for your agent's use, rather than granting them access to your entire library.

Conclusion

Granting your agents access to data hubs is a powerful way to enhance their capabilities and provide them with the context they need to better serve you. By following the steps outlined in this article and adhering to best practices, you can ensure that your agents have access to the right information and are able to provide more accurate and valuable responses to your queries. If you have any questions or concerns about enabling data hubs access for your agents, our support team is always here to help.

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